Regular Shipping: Priority USPS, UPS Ground or Fed Ex Ground. Priority is not a guaranteed service but is typically three business days. UPS & FedEx is typically five business days. First Class is sometimes used for smaller packages that would arrive at the same time as Priority.
Two Day Shipping: Typically UPS or FedEx 2 day, which is two business days and does not include weekends or holidays. Orders received after 12:00 P.M. CST will be processed on the next business day*. Priority/Priority Express two day is sometimes used if the location is typically delivered within two business days anyway and if an order needs Saturday delivery. Two-day shipping is not available on mix brand product orders due to multiple warehouse distribution. First time customers may not be eligible for this shipment if a mandatory security hold is required.
Two Day Domestic Shipping is available for most items in our store except for the following brands: HKM, Lauria Garrelli, Cavallino Marino, and Cavalli Puri.
Timelines for special orders: Shipping on made to order, custom orders (including custom/semi-custom boots), and other special order, non-in-stock merchandise: If an item in your order meets the above definition as indicated in the product description, all items in that order will ship with the custom made item unless either a) the remaining items in the order are valued at $125 or more and we will send a second shipment b) the customer contacts us prior the order and pays separate shipping to ship remaining items. Otherwise the order will ship together. Cancellation requests are not honored on any special order products.
*Please note above estimates do not include handling time. Orders may take up to two business days to dispatch. If there is a question on your order we will wait for your response before dispatch so please check your emails including spam accounts after you place your order.
Sorry, we do not provide two day shipment on orders over $500.00 that have failed credit card security fraud checks.
International Orders: It is our responsibility to ship the items with a designated carrier. Once the item leaves the United States, it becomes your care, custody , and control. International shipping is not without risk and we will not be liable for items damaged during transit, at customs, missing items, stolen packages, or items that arrive missing parts. Please note we have no control over customers customs delays, please allow time for your item to clear customs processing.
Please note orders exceeding 5 lbs are not eligible to ship internationally.
We do not ship the following items internationally: Lunge whips, fly spray, aerosol grooming products. International orders above $500.00 are subject to photo identification prior to shipment.
Please note the following brands may be subject to delayed processing: HKM, Cavallino Marino, Fair Play, Cavalli Puri, and limited European brands. Please allow additional processing time of seven days prior to shipment.